8 Replies Latest reply on May 27, 2017 7:13 AM by Carey Walker

    CIs get deleted Or Not Searchable If created in Asset Management

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      Hi All,


      I know its not a best practice to create CIs in Asset Management directly. But for hands on asset, I created a CI. While searching the same CI using Manage CI, Advance Search or Search CI option, the CI is not searchable. Search result showing no match. Due to this I'm quite helpless to proceed with my further work.


      But when I'm searching the same CI from CMDB from using the BMC.Asset data set, then it is there. 


      Please suggest where to look or whats going wrong here. My environment is 9.0.