1 2 Previous Next 26 Replies Latest reply on Apr 26, 2017 6:39 AM by JITESH JHA Go to original post
      • 15. Re: Normalization Not Getting Worked
        Jameer Inamdar

        Hi Jitesh,

         

        You can follow below link to understand the process

         

        Normalization process - BMC Atrium Core 8.1 - BMC Documentation

         

        If you are creating alias entry for model and manufacturer then you can skip creating catalog mapping.

         

        In short normalization design :- whenever you create CI in sandbox and run the normalization job , Job first check the alias form and modify search query by replacing alias with actual value of model and manufacturer name. Then it build the search query with combination of Model , manufacturer and market version and try to identify the record in product catalog if any record found the CI is marked as normalized and approved / unapproved based upon status in product catalog then product cat normalization perform.  If no record found in alias form for manufacturer or model then it search for catalog mapping.

         

        HTH

         

        Regards

        Jameer

        1 of 1 people found this helpful
        • 16. Re: Normalization Not Getting Worked

          Hi Jameer,

           

          Thanks for showing the right path in this discussion. I'll keep it in mind from the next time. But my question is still same that in the above screen shots and procedure which I mentioned, there are both settings done by me alias and prod cat mapping though normalization not getting done. So, here my confusion on below points:

          • If someone has both (Alias and Prod cat) settings exist in system, in that case normalization stuck, as in my case. Does it mean, my normalization not getting done ?
          • If only either alias mapping or prod cat mapping exist, does normalization work ?
          • Product Name in Product Cat is equal to Model Name in Alias form
          • Can I use Normalization for the same Prod cat, Prod cat alias Mapping, and NE:Alias mapping for multiple instances for a same class?

           

          Regards,

          Jitesh

          • 17. Re: Normalization Not Getting Worked
            Jameer Inamdar

            Hi Jitesh,

             

            You can find all answers at below link

             

            Normalization Process (Better Understanding using forms)

             

            And step by step process you can find at below link

             

            Asset Normalization - How To

             

            HTH

            Regards

            Jameer

            • 18. Re: Normalization Not Getting Worked
              Stefan Hall

              Hi Jitesh,

               

              take a look at your log file, get the name and manufacturer for the product you wish to normalize from error message. The NE checks against your product catalog with these informations, additionally the version number. You have to configure the product with exact these informations and to be sure set the "approved" flag to yes.

              • 19. Re: Normalization Not Getting Worked

                Hi Jameer,

                 

                I go through the above links and In my above steps I followed the same docs as described in Asset Normalization - How To  though its not happening.

                 

                Please help, where it is wrong according to steps which I followed.

                 

                Regards,

                Jitesh

                • 20. Re: Normalization Not Getting Worked

                  Hi Stefan,

                   

                  So far I think the Normalization Status should not be get failed if the product catalog is not approved. The normalization status must be set as

                  Normalized but Not Approved (50). Also I already mentioned my settings for Product alias, NE:Alias and Product Cat as per my CI which I want to normalize.

                   

                  Please let me know the standard which you people follow generally for Normalization and help to end this discussion as you are Guru.

                   

                  Regards,

                  Jitesh

                  • 21. Re: Normalization Not Getting Worked
                    Jameer Inamdar

                    Hi Jitesh,

                     

                    Simply I feel their is too much messy created in product catalog, even I am getting confuse when I am following your screen shot, like while creating CI you have specified wrong version and in product catalog having different version.

                     

                    I believe its test environment so can you create new product catalog for new product and CI please follow below steps only

                     

                    1. Create Product catalog with Product tier,Product, Manufacturer & Model and version. For now create product cat for global company.

                    2. Create NE:Alias for manufacturer Name and Model name.

                    3. Create CI by specifying different values for category , type, item, Model, Manufacturer Name (Model and Manufacturer need to match with your alias created in NE:Alias).

                    4. Specify the version same as version specified in product catalog. (For now we will not go with version roll-up task)

                    5. Create NE job and run the job

                     

                    After executing above steps please attach document with step followed screen shot instead of pasting in comments as well as ne job log

                     

                    HTH

                     

                    Regards

                    Jameer

                    2 of 2 people found this helpful
                    • 22. Re: Normalization Not Getting Worked

                      Hi Jameer,

                       

                      Thanks for your help. Its working. May be the alias and prod cat mismatch was the real problem. Attaching the screen shots in a document which will be beneficial for other to refer.

                       

                      One more question, once I approved the prod cat, will it be not so, that the alias setting replace the actual value of CI (Model Name, Manufacturer Name ) entry in that class? Please answer this last question.

                       

                      Regards,

                      Jitesh

                      1 of 1 people found this helpful
                      • 23. Re: Normalization Not Getting Worked
                        Jameer Inamdar

                        Nice to hear that after long back and forth we have conclusion.

                         

                        Normalization process is independent from approved value . If you approve the product normalization status will be normalized and approved otherwise it will be normalized and not approved.

                         

                        HTH

                         

                        Regards

                        Jameer

                        2 of 2 people found this helpful
                        • 24. Re: Normalization Not Getting Worked

                          Hi Jameer,

                           

                          Thanks for input. Perhaps I was wrongly interpreted my question above. My question is that

                          will alias mapping value replace with actual value for CI/instance (basically Model Name, Manufacturer Name fields) entry in the class after successful normalization? Or it will be remain same as its entry available in alias form which already recognized and accepted by NE as is and reside in CMDB for further recon process.

                           

                          Also where Product Alias Mapping comes into picture, can you please light on this.

                           

                          Regards,

                          Jitesh

                          • 25. Re: Normalization Not Getting Worked
                            Jameer Inamdar

                            its based upon your configuration, if you select CTI only for normalization then it will not replace with actual name if you select name and CTI only then it will replace CTI as well as actual name.

                             

                            For product alias mapping you can refer the earlier shared link for normalization flow chart

                             

                            Thanks

                            Jameer

                            • 26. Re: Normalization Not Getting Worked

                              Awesome ... Thanks a tone ..

                               

                              Regards,

                              Jitesh

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