1 Reply Latest reply on Mar 23, 2017 6:43 AM by Chetan Bhadane

    Approve / Reject Service Request via Email

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      Hi Team ,  


      Please verify contradiction and feasibility for activity of  Approve / Reject Service Request via Email.


      Looking at below docs link , there seems a contradiction in snap shot Email for a service request approval and section 'To approve or reject a request via email'


      PFA for screenshot


      point 1 which says "this is not applicable for service requests."  Please clarify for this.





      Also one more concern , does this doc refers to RBE approach ?


      Thanks & Regards,