12 Replies Latest reply on Mar 21, 2017 10:14 AM by PAWAN KAUSHIK

    I am working on a company where I assign tickets to my team member, now using advanced search I am trying to pull the records for the tickets which I have assigned to the team member and need to know how I can do that.

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      I am working on a company where I assign tickets to my team member, now using advanced search I am trying to pull the records for the tickets which I have assigned to the team member and need to know how I can do that.

       

      For example: it should be like this.

      'Assigned Group*+' = "XXX"  AND 'Reported Date+' >= "3/17/17"  AND 'Reported Date+' < "3/18/17"

      and need to add the assignee which is me. but unable to do that. need help ASAP