3 Replies Latest reply on Mar 20, 2017 5:11 PM by Steve Gibbs

    Configuring ITSM Remedy to Deploy Software Automatically

    Pankaj Birje

      Hello All,

       

      Is there any possible integration between the Service Request module and the BMC Client Management solution for software deployment automatically ?

      The use case is:

      - The ITSM Remedy user submits a service request for the installation of a software

      - The service request is approved

      - The requested software is automatically installed on the particular device by BMC client management

       

      BMC Client Management (12.1) is integrated with Atrium CMDB (Remedy)

       

      is this possible with MyApp or any other way ?

       

      Regards,

      Pankaj