I tested this on 9.1.02.000 using HPD:Associations, and it did perform the search correctly. Can you provide specific steps to reproduce your problem? Worst case, we can both perform the same action and compare workflow logs.
If you have Smart IT installed, did you remove zeros from request IDs? On certain forms the search will not work correctly with the long ID format.
For example, on HPD:Help Desk if you search for "1", it will convert the ID to the short version - INC1, rather than the long version INC0000000000001. In that's the case, the search doesn't seem to work correctly for IDs of the old format.
sry for my delayed answer and thx for your suggestion, but we stepped back and are currently testing 8.1 where the issue mentioned is not existing, so I cannot provide any direct example right now.
In addtion we do not use much of the ITSM suite but mostly custom forms, so this is more of a general issue (I think I posted my question in the wrong area then..). But anyway this should not happen at all....I think
I think we are going to upgrade our migration testing environment to 9.1 again tomorrow.
I will post more detailed information on this, as soon as it is available.
thx in advance for your support