This is a Monitor in MainView for CICS called @SVCT:
To set the parameters for Monitor you can log into MainView for CICS and go context to the CICS region, enter the view SM, page down to @SVCT an select this. You will see:
Here you can adjust the WVAL and set it above what you are comfortable with.
I believe this like changing the threshold value. We were liking the number we were at, and wanted to be alerted on it like it's doing. However, after being alerted and checking into it, this particular situation was acceptable. What we want to do is then reset the threshold's current count back to zero and see if it hits that number again.