1 Reply Latest reply on Feb 10, 2017 3:04 PM by Chris Forzaglia

    Critical Alert in AAORUL00 (Rule Set: ALRMSTRT) not Deleted

    Chris Forzaglia

      After an upgrade, I got an alert:

      BBALRM03 MISSING TASK - is - SEE HELP TO ESCALATE

      After reading a bit on it, I figured maybe it was because the Alarm Manager was restarted COLD after recognizing the new Version?  Either way, everything implied it would go away on it's own after Reaching a Critical Level.

      See help:

      AO           AutoOPERATOR will escalate this alert up one priority

      ACTION:      level every ten minutes until reaching the CRITICAL  

                   priority level.  Ten minutes after this alert reaches

                   the CRITICAL level, it will be deleted.             

      Unfortunately it is still there.  I could clear it myself but I'm just wondering why it showed up and never went away.  What triggered it?  Apparently WORD3 is "is".  Maybe it was written by Bill Clinton.