There was a conversation on the ARSList about a year ago regarding Remedy in the Amazon Cloud...as I remember it, the issues were minimal.
I have setup ITSM on aws cloud. I just followed the instruction for the setup, all the same. If you are using RSSO, you can liaise with AWS cert.
Has anyone actually done a real non-prod or prod environment in AWS in the 16 months since this question was originally posted?
We are looking at moving to AWS Cloud Environment and upgrading from Remedy 8.1.02 up to 18.08. We are completely custom on ARS Platform with no ITSM or any other modules installed.
Can anyone provide insight to this, please? Issues or things to consider with AWS Cloud, OS environment (Linux - RedHat/SUSE/Amazon), upgrade path/process from 8.1.02 to 18.08?