1 Reply Latest reply on Dec 21, 2016 4:47 PM by kedar zavar

    Can you customize the "Task details for above selected record" similarly to how you configure the "Self Service: View Tickets and Requests" field set for Incident?

    Aaran Renwick
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      I'm not seeing a way to customize the fields reflecting for tasks at this time. I only see the option to configure it for incidents (Self Service: View Tickets and Requests) as per the field set below on the incident object:

       

       

      I'm looking to configure these fields on the self-service portal: