0 Replies Latest reply on Dec 19, 2016 8:07 AM by Alvaro Hojas

    Bladelogic Portal automatically shuting down

    Alvaro Hojas

      Hello,

       

      Our BL Portal service  automatically shut down after starting it.  See below the information I have found in the /fundation/logs/Launcher.log

       

      Any idea what could be the root cause? - thanks

       

      FINEST|7541/0|Service BladeLogic Portal|16-12-19 11:03:46|[2016-12-19 11:03:46.562] system-artifacts             <UR0002E> User region failed while deploying initial artifacts. Shutting down.

      FINEST|7541/0|Service BladeLogic Portal|16-12-19 11:03:46|[2016-12-19 11:03:46.623] System Bundle Shutdown       <KE0010I> Shutdown initiated.

      INFO|wrapper|Service BladeLogic Portal|16-12-19 11:03:55|script takes too long -> interrupt

      INFO|wrapper|Service BladeLogic Portal|16-12-19 11:03:55|script takes too long -> interrupt

      INFO|wrapper|Service BladeLogic Portal|16-12-19 11:03:55|script takes too long -> interrupt

      INFO|wrapper|Service BladeLogic Portal|16-12-19 11:03:55|script takes too long -> interrupt

      INFO|wrapper|Service BladeLogic Portal|16-12-19 11:03:55|script takes too long -> interrupt

      INFO|wrapper|Service BladeLogic Portal|16-12-19 11:03:55|script takes too long -> interrupt

      INFO|wrapper|Service BladeLogic Portal|16-12-19 11:03:55|script takes too long -> interrupt

      FINEST|7541/0|Service BladeLogic Portal|16-12-19 11:03:56|[2016-12-19 11:03:56.702] System Bundle Shutdown       <TC0002I> Stopping Tomcat.

      FINEST|7541/0|Service BladeLogic Portal|16-12-19 11:03:56|[2016-12-19 11:03:56.772] System Bundle Shutdown       <TC0003I> Stopped Tomcat.

      INFO|wrapper|Service BladeLogic Portal|16-12-19 11:03:57|waitpid 7541 0

      INFO|wrapper|Service BladeLogic Portal|16-12-19 11:03:57|exit code posix process: 0 application: 0

      INFO|wrapper|Service BladeLogic Portal|16-12-19 11:03:57|restart process due to default exit code rule

      INFO|wrapper|Service BladeLogic Portal|16-12-19 11:03:57|shutdown wrapper due to exit code rule

      INFO|wrapper|Service BladeLogic Portal|16-12-19 11:03:57|process not in state RUNNING -> Delaying stop

      INFO|wrapper|Service BladeLogic Portal|16-12-19 11:03:57|shutdown wrapper due to exit code rule