?in what version of bsa ?
and the email settings are configured in blasdmin in the appserver you are connecting to ?
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There is a known issue for this (defect QM002103660) and we have a fix – please open a ticket w/ support and they can provide it. please also provide the NSH/br/stdlib/bladelogic_infra.jar from your appserver as this is the file the fix is put into.
I'll open a ticket.
I can not attach files because they exceed the maximum allowed.