14 Replies Latest reply on Jan 5, 2017 11:25 AM by Shea Jacobs

    Unable to create new control file.

    Antonio Godos Godos

      Hi Team


      We are getting the following error when we execute a BLPackage Job that installs the Patrol Agent, the line that reported the error is the following:


      RunSinlentInstall.exe -closeResults


      On a windows 2012 Server.


      Unable to create new control file.  Windows error: 123

      Unable to create new control file.

      Installation failed (exit code: 1 ). See the RunSilentInstall log file stored in: C:\Program Files (x86)\BMC Software\log\2016_11_28_15_51_45_install for detailed information.


      the same procedure was executed on a windows 2008 R2 and it worked fine. We checked all the security policies and all are the same.

      Any idea?