Steffen Kreis wrote:
i know that from BSA 8.8 onwards there is some mechanism that updates the Shavlik product_categories.xml.
This is news to me. Where did you get this information?
The only change that I have found mentioned is the ability to update the product category XML file from the Global Configuration parameter list with sub product category information - but there is no further detail about that.
As for the behaviour you have observed - that does not sound like how things should work.
I think logging a support ticket to have this investigated might be a good idea
these are the slides that i saw during the BSA 8.8 BETA.
I already asked theese question back then but nobody was really able to tell me.
I know there now is a button that lets you manually refresh the product_categories.xml in the Windows Tab of the Patch Global Configuration.
The reason i am raising this post was, that apparently nobody has hit that button but our custom product_categories.xml was still overwritten
The slide shows that the "Automate ProductCategories.xml" feature was work in progress at that time
I've contact engineering t find out if it made it into the released product
I've also asked about any audit trail for the refresh button.
If you have not done so, please report the behaviour you observed to support
I have conformation that the automatic product categories XML update is in place (documentation will be updated) and it looks like it does not properly cater for your scenario where the override file removes product sub-categories.
Please work with support to get this 100% confirmed and to reach a resolution
On behalf of BMC, my apologies for the inconvenience - it's a shame this was not uncovered during the Beta
Oh dear !
Thx for the help so far
I found a communication thread back from the Beta and one DEV told it is only triggered (the update) when the button in the PGC is hit.
Is this your feedback from engineering as well or is there some real fully automatic behind the scenes update as well ?
BTW i logeed ticket 00248730 for this