10 Replies Latest reply on Dec 10, 2018 10:19 AM by Jeremiah Gackle

    Change URL ticket from Email Notification Smart IT

    Baeny Khaeroni
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      Hi All,

       

      Please share your experience for me.

      How to change the url on body email notification from smartit?

       

      >url view this in BMC Remedy with SmartIT:

      http://localhost.localdomain:8082/ux/smart-it/incident/IDGAA5V0G5VYCAO64NTSY57ET2D6R6

       

      We want to change "http://localhost.localdomain:8082" to "http://smartit.mycompany.com".

      editerror.jpg

       

      MyIT Version:

      {"smartITVersion":"1.5.00" "myITVersion":"3.2.00"}

       

      Thank You,

      Best Regards,

      Baeny

      Than