when you live browse, what appserver are you connected to?
when the job runs, which appserver is running the wit for the job ?
can they both resolve the target name ?
How many targets were in your Patch Analysis Job?
What is the parallelism on the job?
If you rerun the job against this one target, does it now succeed?
default server which is dual ,
job run on hcean1455
How do I check resolve the target names
What does ‘default server wich is dual’ mean?
You can open a cmd prompt or shell prompt on each appserver and type ‘ping THESERVER’ and see if it resolves the ip.
its resolves the IP , but RTO from where the job server which job is run
Default we are using any one from two app servers
What does ‘rto’ mean ?
RTO Request Time out
if your job server can’t resolve the ip of the server name, how do you expect the job server to talk to it ?
its resolves IP but ping doest work
Ping not working is fine.
‘Remote host is unknown’ means the appserver that’s running the wit for the job can’t resolve the target.
It’s a bit odd though that it seems to have returned that during the ‘copy results’ phase, if the appserver couldn’t’ resolve the target i would expect an error before that. can you attach the entire job run log ?