10 Replies Latest reply on Nov 10, 2016 3:01 PM by Bill Robinson

    unknown host

    Thakur Dheeraj Singh

      while running patch analysis few server give error with unknown host , but they are accessible through Bl live browser , how to deal with this issue now

       

      Below is the error log 

       

       

      Error     11/09/2016 22:24:54      Cannot create analysis results for server: ISSLN219, Error: Cannot copy analysis results file from '//ISSLN219/C/Program Files/BMC Software/BladeLogic/RSCD/tmp/WindowsCatalog_12129_113_ISSLN219/shavlik_results.xml' to 'C:/Program Files/BMC Software/BladeLogic/NSH/tmp/hcean1455-gms/shavlik_results_d98f9fc6-a810-468b-9f49-0f33bb40c1c9.xml' (Caused By: JNI file copy from '//ISSLN219/C/Program Files/BMC Software/BladeLogic/RSCD/tmp/WindowsCatalog_12129_113_ISSLN219/shavlik_results.xml' to '/C/Program Files/BMC Software/BladeLogic/NSH/tmp/hcean1455-gms/shavlik_results_d98f9fc6-a810-468b-9f49-0f33bb40c1c9.xml' failed: : Remote host is unknown)