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1. Re: agentinfo returns cannot access host Connection timed out
Bill Robinson
Oct 27, 2016 6:45 AM
"If we manually restart the Agent there will be no problem but I need to know why this is happening."
->which means the USP works ?
"I am able to ping server as well as telnet to 4750 without any error."
-> you are running these from the appserver? or where?
"I reach my target server from my appserver through SOCKS."
what's in the socks log when you get the timeout ?
what os is the agent? what bsa version ? does this happen on a lot of targets, just one ?
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2. Re: agentinfo returns cannot access host Connection timed out
yes, the usp works now after we restarted the agent
I ping the target server from my socks.
the socks.log was reset.
the agentinfo is not running for all my servers even these which I can verify, this server is windows
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3. Re: agentinfo returns cannot access host Connection timed out
Bill Robinson
Oct 27, 2016 8:50 AM
And the version of the rscd ?
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5. Re: agentinfo returns cannot access host Connection timed out
Bill Robinson
Nov 17, 2016 5:51 PM
so agent info is running from your console or from the appserver itself? if from the console is the nsh client configured to use a nsh proxy ?