4 Replies Latest reply on Oct 21, 2016 5:09 AM by Christoph Klapetke

    Smart Reporting User Groups

    Oliver Koplin
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      Dear Community,

       

      I've got some trouble to understand the administration of Smart Reporting.

       

      Detailed issue:I need to provide a Smart Reporting report and I need to restrict the access. I have about 10 support groups in ITSM that are used by about 150 service desk users. The report should be available for those service desk users but NOT to other users of the tenant.

      Is there a "smart" way to assign the report to groups of users (data basis is ITSM). At the moment I only found a way to add users to groups person wise. This is a huge admin task.

       

      Thanks

      Oliver