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    Calling external REST API from within Remedy ARS 91

    Shivakumar Mallinar



      We are using ARS 91.


      We are trying to call an external REST API from within Remedy ARS workflow. Our queries:

      1. Is this feature available in ARS 91 or 91 patch 001? Just like we can call a Web Services within a Remedy filter using set fields, how do we invoke an external REST API call from within Remedy?

      2. Do we need to use run process filter action or do we need to write a custom Filter API plugin for this?

      3. If anyone has done it, can you please share the knowledge as high-level steps?




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