7 Replies Latest reply on Dec 22, 2016 7:48 AM by Gustavo del Gerbo

    ATRIUM Integrator error

    Beatriz Montante

      Someone have got "faultCode:Server.Processing faultString:'java.lang.AbstractMethodError : javax.xml.parsers.DocumentBuilderFactory.setFeature(Ljava/lang/String;Z)V' faultDetail:'null'" error in Atrium Integrator trying to connect to data source?

        • 1. Re: ATRIUM Integrator error
          Mohammad Rehman

          Make sure your connections  are working properly? Also please share the version and more logs detail to understand it better.

          • 2. Re: ATRIUM Integrator error
            Beatriz Montante

            The error pop up once we tried to test the connection.

            • 3. Re: ATRIUM Integrator error
              Mohammad Rehman

              Would you please provide more detail about AR Server / DB version, connection type (database or ar server)? how are you testing? on the Atrium Integrator Console or Pentaho Spoon Client?

              • 4. Re: ATRIUM Integrator error
                Beatriz Montante

                Atrium Integrator 8.1

                MSSQL database connection

                Testing connection with "Test Connection" button.

                • 5. Re: ATRIUM Integrator error
                  Mohammad Rehman

                  I am sure you are passing all the parameters for connection, I will suggest you to try the connection from Pentaho Spoon ( Atrium Integrator client) and try with different options and share the error.

                  • 6. Re: ATRIUM Integrator error
                    Neha Agarwal

                    I tried connecting from spoon client but I am getting below error, is this related to remedy or external DB:

                     

                    Error connecting to database [SCCM_REMEDY] : org.pentaho.di.core.exception.KettleDatabaseException:

                    Error occured while trying to connect to the database

                     

                    Exception while loading class

                    com.microsoft.sqlserver.jdbc.SQLServerDriver

                     

                    org.pentaho.di.core.exception.KettleDatabaseException:

                    Error occured while trying to connect to the database

                     

                    Exception while loading class

                    com.microsoft.sqlserver.jdbc.SQLServerDriver

                     

                    Error connecting to database [SCCM_REMEDY] : org.pentaho.di.core.exception.KettleDatabaseException:

                    Error occured while trying to connect to the database

                     

                    Error connecting to database: (using class net.sourceforge.jtds.jdbc.Driver)

                    Unable to get information from SQL Server: az18w8894-fwd.dcw.honeywell.com.

                     

                    org.pentaho.di.core.exception.KettleDatabaseException:

                    Error occured while trying to connect to the database

                    Error connecting to database: (using class net.sourceforge.jtds.jdbc.Driver)

                    Unable to get information from SQL Server: az18w8894-fwd.dcw.honeywell.com.

                    org.pentaho.di.core.database.Database.normalConnect(Unknown Source)

                    org.pentaho.di.core.database.Database.connect(Unknown Source)

                    org.pentaho.di.core.database.Database.connect(Unknown Source)

                    org.pentaho.di.core.database.Database.connect(Unknown Source)

                    org.pentaho.di.core.database.DatabaseFactory.getConnectionTestReport(Unknown Source)

                    org.pentaho.di.core.database.DatabaseMeta.testConnection(Unknown Source)

                    org.pentaho.di.ui.core.database.dialog.ARDataHandler.testDatabaseConnection(Unknown Source)

                    sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                    sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

                    sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

                    java.lang.reflect.Method.invoke(Unknown Source)

                    org.pentaho.ui.xul.impl.AbstractXulDomContainer.invoke(AbstractXulDomContainer.java:329)

                    org.pentaho.ui.xul.impl.AbstractXulComponent.invoke(AbstractXulComponent.java:135)

                    org.pentaho.ui.xul.impl.AbstractXulComponent.invoke(AbstractXulComponent.java:123)

                    org.pentaho.ui.xul.swt.tags.SwtButton.access$500(SwtButton.java:26)

                    org.pentaho.ui.xul.swt.tags.SwtButton$4.widgetSelected(SwtButton.java:119)

                    org.eclipse.swt.widgets.TypedListener.handleEvent(Unknown Source)

                    org.eclipse.swt.widgets.EventTable.sendEvent(Unknown Source)

                    org.eclipse.swt.widgets.Widget.sendEvent(Unknown Source)

                    org.eclipse.swt.widgets.Display.runDeferredEvents(Unknown Source)

                    org.eclipse.swt.widgets.Display.readAndDispatch(Unknown Source)

                    org.eclipse.jface.window.Window.runEventLoop(Window.java:820)

                    org.eclipse.jface.window.Window.open(Window.java:796)

                    org.pentaho.ui.xul.swt.tags.SwtDialog.show(SwtDialog.java:378)

                    org.pentaho.ui.xul.swt.tags.SwtDialog.show(SwtDialog.java:304)

                    org.pentaho.di.ui.core.database.dialog.XulDatabaseDialog.open(Unknown Source)

                    org.pentaho.di.ui.core.database.dialog.DatabaseDialog.open(Unknown Source)

                    org.pentaho.di.ui.trans.step.BaseStepDialog$3.widgetSelected(Unknown Source)

                    org.eclipse.swt.widgets.TypedListener.handleEvent(Unknown Source)

                    org.eclipse.swt.widgets.EventTable.sendEvent(Unknown Source)

                    org.eclipse.swt.widgets.Widget.sendEvent(Unknown Source)

                    org.eclipse.swt.widgets.Display.runDeferredEvents(Unknown Source)

                    org.eclipse.swt.widgets.Display.readAndDispatch(Unknown Source)

                    org.pentaho.di.ui.trans.steps.tableinput.TableInputDialog.open(Unknown Source)

                    org.pentaho.di.ui.spoon.delegates.SpoonStepsDelegate.editStep(Unknown Source)

                    org.pentaho.di.ui.spoon.Spoon.editStep(Unknown Source)

                    org.pentaho.di.ui.spoon.trans.TransGraph.editStep(Unknown Source)

                    org.pentaho.di.ui.spoon.trans.TransGraph.mouseDoubleClick(Unknown Source)

                    org.eclipse.swt.widgets.TypedListener.handleEvent(Unknown Source)

                    org.eclipse.swt.widgets.EventTable.sendEvent(Unknown Source)

                    org.eclipse.swt.widgets.Widget.sendEvent(Unknown Source)

                    org.eclipse.swt.widgets.Display.runDeferredEvents(Unknown Source)

                    org.eclipse.swt.widgets.Display.readAndDispatch(Unknown Source)

                    org.pentaho.di.ui.spoon.Spoon.readAndDispatch(Unknown Source)

                    org.pentaho.di.ui.spoon.Spoon.start(Unknown Source)

                    org.pentaho.di.ui.spoon.Spoon.main(Unknown Source)

                    sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                    sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

                    sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

                    java.lang.reflect.Method.invoke(Unknown Source)

                    org.pentaho.commons.launcher.Launcher.main(Launcher.java:134)

                    • 7. Re: ATRIUM Integrator error
                      Gustavo del Gerbo

                      Does the same connection works from Spoon?

                      Check out this article:

                      https://bmcapps.my.salesforce.com/kA214000000l8m5?lang=en_US