I really haven't been on the Communities today until now. Didn't notice an issue though. Maybe it was one of those explainable hiccups?
Case has been logged for assistance with this issue. No issues reported with our Support Site.
Please clear out your temp internet files and start a fresh session via IE, Chrome or Firefox. Then please go to BMC Software, Inc. (bmc) - Prod - Sign In and Login with your User ID (email address) and personal password => Support Central Icon.
2 of 2 people found this helpful
After powering up my laptop this morning I logged into Communities then went over to Support to follow the same steps as yesterday. Today it is working fine, no idea why; I didn't even clear my browser cache. I am still coming from my corporate data center so the network layer should be the same.
Thanks for checking for me, glad it wasn't a wider outage. Thanks for opening the case for me as well, it is much appreciated.