0 Replies Latest reply on Sep 28, 2016 8:03 AM by Shanquetta Pelzer

    Knowledge Articles in HTML

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      Is there a way to input Knowledge as HTML as opposed to the Rich Text that is currently being used? Our documents tend to have a lot of images included and we are unable to copy and paste them in. So after pasting all of the text, we then have to go back and save each image to our machines and upload them one at a time. This is not only very frustrating, it also causes people to not want to submit knowledge because of the hassle that they have to go thru to submit it.