what version of bsa ? you can attach the log here or what ticket did you open ?
did you found a solution or workaround to this issue (except from closing/reopening the console) ?
I have the same issue that happen sometimes (i'm not sure how to reproduce, it seems random).
Appserver are 8.7.0P2, consoles are 126.96.36.1993 and 188.8.131.520 (P2 & P3).
I have a feeling this happen when the console is kept opened, but the session credentials expire
Do you always get the error from a rcp that exactly matches the appserver version ?
Is there an error or stack trace in the error log view of the gui ?
Does deleting the workspace dirs. in %APPDATA%\bladelogic make any difference ?
I got reassigned to some other work and just let this drop. Sorry. That said, seeing as I'm not using the CIS template anymore I'm not seeing the symptom either, so I'm guessing there's a relationship there.