2 Replies Latest reply on Aug 9, 2016 7:38 AM by Sayan Roy

    Agent Log Collection Job failed

    Sayan Roy

      Hi I was creating an Agent log collection job for BDSSA to collect data for reports. I started the BMC SARA Authentication service first. Went to depot folder, expand the BSARA Reports scripts folder and in Collect Agent Log scripts select NSH script job. In the parameters window, I mentioned following:

      COLLECT_AGENT_LOG_SERVER=10.203.60.184

      COLLECT_AGENT_LOG_LOCATION=/E:/BMC Software/BDSSA/AgentLogs

      BL_SITE_ID=1

       

      The jobs fails with log stating:

       

      Job Name,Collect Agent Logs_Test - Run at 08/09/2016 14:08:45

      Start Time,08/09/2016 14:08:45

      End Time,08/09/2016 14:08:51

      Status,Completed with Errors

       

       

      Participant,Type,Date,Message

      Run at 08/09/2016 14:08:45,Info,08/09/2016 14:08:45,"JobRun Log Settings: JobRun Limit = 1000000, Per Target Log Limit = 1000, Per Target Log Level = AllInfo"

      Run at 08/09/2016 14:08:45,Info,08/09/2016 14:08:45,Started running the job 'Collect Agent Logs_Test' with priority 'NORMAL' on application server 'job_deployment_1_blrsfbsasv'(4)

      Run at 08/09/2016 14:08:45,Info,08/09/2016 14:08:46,Executing work item NSH Script Job:Collect Agent Logs_Test; Server:10.203.60.184;  on application server: job_deployment_1_blrsfbsasv

      10.203.60.184,Info,08/09/2016 14:08:51,//10.203.60.184/E:/BMC Software/BDSSA/AgentLogs/data/agent_log_collection/1: Unable to locate collect agent log directory

      10.203.60.184,Info,08/09/2016 14:08:51,Exit Code 1

      10.203.60.184,Info,08/09/2016 14:08:51,Exit Code 1

      Run at 08/09/2016 14:08:45,Error,08/09/2016 14:08:51,The job 'Collect Agent Logs_Test' has failed