5 Replies Latest reply on Aug 21, 2016 8:55 PM by Nayeem Mohammed

    User Credential validation error during the upgrade from 8.5sp1 to 8.7

    Nayeem Mohammed

      Hi All,

       

      I am upgrading the BSA Application Server from 8.5 SP1 to 8.7. However, during the upgrade process.

      I am getting errors User credentials validation failed. Despite of typing the correct Profile, username and passwords. Does anyone incurred this issue in the past and fixed it.

       

      about:blankimages/status-PNG-16x16/status-16-critical.png The given credentials failed authentication: Network connection failure: com.thoughtworks.xstream.converters.ConversionException: Cannot parse date 2016-08-10 03:39:25.844 WST ---- Debugging information ---- class : com.bladelogic.sso.session.SessionCredential required-type : java.util.Date path : /MessageObject/AuthProtocolMsg/SessionCredential/expirationTime line number : 50 class : com.bladelogic.sso.session.SessionCredential required-type : java.util.Date path : /MessageObject/AuthProtocolMsg/SessionCredential/expirationTime line number : 50 -------------------------------

      Thank you.

      Regards- Nayeem