12 Replies Latest reply on Aug 10, 2016 5:04 AM by Jim Wilson

    BSA 8.7 Up-gradation issue

    Vipul Pawaskar



      We are upgrading BSA  from 8.7 to 8.8 using unified product installer, but we are unable to upgrade as installer gets stuck in pre-validation check(i.e before up-gradation check step). PFA screenshot for your reference (BSA_UPI_Step 1 and 2) and bsainstallupgrade logs.


      Also, we tried using individual component installer but no luck, configuration utility(for database migration) gets stuck. Screenshot attached (configurator_utility).


      Note: We have single application server BSA setup (No MAS configuration).


      Any help would be appreciated.