2 Replies Latest reply on Aug 4, 2016 9:21 AM by Jim Wilson

BMC Server Automation upgrade from 8.7 to 8.8

Vasileios Michos Aug 4, 2016 9:08 AM

Currently we are running version 8.7.

We have been asked to upgrade to 8.8.

If we upgrade, I have some questions about the agent:

1. Will the agent be compatible with the new version that will be running?

2. If there is no compatibility, do I need to restart the agent?

3. How much will the downtime be?

Thank you

1. Re: BMC Server Automation upgrade from 8.7 to 8.8

Jim Wilson Aug 4, 2016 9:13 AM (in response to Vasileios Michos)

Discussion successfully moved from Products to Server Automation
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2. Re: BMC Server Automation upgrade from 8.7 to 8.8

Jim Wilson Aug 4, 2016 9:21 AM (in response to Vasileios Michos)

1. Will the agent be compatible with the new version that will be running?
Agent compatibility - BMC Server Automation 8.8 - BMC Documentation
https://docs.bmc.com/docs/display/bsa88/8.8.00+enhancements+and+updates#id-8.8.00enhancementsandupdates-Patchmanagemente…
2. If there is no compatibility, do I need to restart the agent?
No
3. How much will the downtime be?
Agent installation is typically quite quick

NOTES:
File Server RSCD Agent needs to be at the same version as the Application Server
Managed Server RSCD Agent need to be at the version that provides the required functionality for the platform it is installed on - see the docs links above

Documentation for the Upgrade process is here:
Upgrading - BMC Server Automation 8.8 - BMC Documentation

I would encourage you to take advantage of the BMC Assisted MIGration Offering (AMIGO)
BMC AMIGO Program Overview - BMC
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