The long and short of it is that I have supported a similar tool to BSA for
the last 3 years that does have two way communication between the agent and
the appserver. While it does require more work to support it. I believe it has
many more benefits that drawbacks.
Having an agent that pings the appserver as a keep alive to reengage if the
agent loses comm is invaluable in my opinion. The fact that some clients would
have to deal with DMZ issues would provide a circumstance for there to be a
switch to disable the return communication in those environments where it
would be unfeasible.
Accenture Federal Services
San Antonio, Texas
Then vote for the idea ☺
I'd love to do so, if I knew where to do that!
and even assist in working out the details.
At the top of the idea i linked to there’s a voting option.