1 Reply Latest reply on May 12, 2016 11:30 AM by Cris Coffey

    Is Track-It! 11.4 Service Pack 1 already fixed and ready for redeployment?

    Jose Quintero
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      Hello! I'm aware that Track-It! 11.4.1.558 (Service Pack 1) was taken down from Support because of a series of defects detected upon deployment. As a matter of fact, we VARs and Integrators dealt with our share of rollbacks in our client's TI installations because of this. However, as SP1 has (or had) several bug fixes with which we're also dealing with our clients and prospects, we are eager to know if the defects reported have been already fixed, and if so (or otherwise) when will Service Pack 1 be ready again for download.

        • 1. Re: Is Track-It! 11.4 Service Pack 1 already fixed and ready for redeployment?
          Cris Coffey

          SP1 is still available on a limited basis if you contact our tech support team. It is this way so we can ensure the customer or user really needs SP1 and if so, explain the current issues and be sure they understand the work arounds. There are a few issues with auditing and discovery authentication that were caused by some security hardening that was required by our security team which is the reason it is under controlled availability. Our teams are working on correcting the items in question and should have another release within a couple of weeks.

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