3 Replies Latest reply on May 5, 2016 12:15 PM by Bill Robinson

    Windows patch remedication job is failing

    Ankit Gupta

      Hi,

       

      Run patch remediation job on windows 2008 R2 target with 8.6.01 agent and it's failing with below errors

       

      Error 05/05/2016 17:43:28 Failed to stage shavlik files 

      Error 05/05/2016 17:43:28 //<target_name>//temp/stage/f82ffc66bd273da98afe1bac690211ae/2752188.1/scripts is not a directory 

      Warning 05/05/2016 17:43:27 Unable to remove target directory: //<target_name>/temp/stage/f82ffc66bd273da98afe1bac690211ae 

      Error 05/05/2016 17:43:27 Target agent <target name>is unavailable 

      Error 05/05/2016 17:43:27 There was a problem resolving the soft links in the package: java.io.IOException: JNI file copy from '//<appserver name>/opt/bmc/PatchRepo/WINDOWS/WIN2008/IE10-Windows6.1-KB3124275-x64.msu' to '//<target name/temp/stage/f82ffc66bd273da98afe1bac690211ae/2733053.1/IE10-Windows6.1-KB3124275-x64.msu' failed: : Connection refused

       

      Regards

      Ankit Gupta