3 Replies Latest reply on May 5, 2016 12:15 PM by Bill Robinson

    Windows patch remedication job is failing

    Ankit Gupta



      Run patch remediation job on windows 2008 R2 target with 8.6.01 agent and it's failing with below errors


      Error 05/05/2016 17:43:28 Failed to stage shavlik files 

      Error 05/05/2016 17:43:28 //<target_name>//temp/stage/f82ffc66bd273da98afe1bac690211ae/2752188.1/scripts is not a directory 

      Warning 05/05/2016 17:43:27 Unable to remove target directory: //<target_name>/temp/stage/f82ffc66bd273da98afe1bac690211ae 

      Error 05/05/2016 17:43:27 Target agent <target name>is unavailable 

      Error 05/05/2016 17:43:27 There was a problem resolving the soft links in the package: java.io.IOException: JNI file copy from '//<appserver name>/opt/bmc/PatchRepo/WINDOWS/WIN2008/IE10-Windows6.1-KB3124275-x64.msu' to '//<target name/temp/stage/f82ffc66bd273da98afe1bac690211ae/2733053.1/IE10-Windows6.1-KB3124275-x64.msu' failed: : Connection refused



      Ankit Gupta