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    AR System installation issue

    Kailash Ramakrishnan

      Hi all,

       

      After installation of AR System Server I connected to the application using the client tool. When I tried to open the Server Information form I receive the following error -

       

      ARERR [8762] GetServerInfo Failed to get initialization values.

      ARERR [623] Authentication failed

       

      Additionally while trying to configure the mid-tier, when I try to add a new server I get the same error - ERROR (623): Authentication failed.

      I'm using the same password I provided during the installation of ar system server.

       

      Any advice is most appreciated..

       

      Thank you,

      Ram

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