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    AR System installation issue

    Kailash Ramakrishnan

      Hi all,


      After installation of AR System Server I connected to the application using the client tool. When I tried to open the Server Information form I receive the following error -


      ARERR [8762] GetServerInfo Failed to get initialization values.

      ARERR [623] Authentication failed


      Additionally while trying to configure the mid-tier, when I try to add a new server I get the same error - ERROR (623): Authentication failed.

      I'm using the same password I provided during the installation of ar system server.


      Any advice is most appreciated..


      Thank you,


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