0 Replies Latest reply on Mar 7, 2016 11:29 AM by Aditya Kovur

    Issues with Custom Approval Rules on AR system 9.0

    Aditya Kovur

      Hi All,

       

      We are seeing that  our Approval Processing gets stuck (Category = Approval on the Application Pending form). At this time, the Plugin Process is up and running.

       

      No rows are created on the AP:Detail or the AP signature forms.

       

      This issue occurs intermittently and we have no way to reproduce this issue at will.

       

      These requests are automatically processed when we restart the approval plugin.

       

      We are on Version 9.0 of the AR Server on the Linux platform.

       

      Any ideas leading to the solution will be highly appreciated.

       

      Regards,

      Aditya K