Updating the Registry with the modified Reg_SZ "NSHDIR" fixed the issue only after i rebooted the server.
you shouldn't have the NSHDIR env var set as a system variable.
Thanks Dipak !!
The HOME file was pointing to "/opt/bmc/rscd/NSH" whereas the correct path was "/opt/bmc/bladelogic/NSH". Modifying the same resolved the issue.
if that's the case then you did something wrong during the upgrade. do you have a 'local' agent installed here along w/ the appserver ?
Yes. We have an RSCD agent running on the appserver. Our fileserver is a NAS attached on the appserver itself. That is why we have installed the agent.
Also I do suspect that we had done something wrong during the upgrade. But now it is fixed & everything is working well.
Sorry for the delayed response.