9 Replies Latest reply on Feb 2, 2016 2:42 AM by Marco Spanhaak

    same CI (ComputerSystem) is discovered and treated as two different CIs in production dataset.

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      Hi Experts ,

       

      Currently I am facing a very common issue which most of you might have seen.

       

      We two two discovery tools SCCM and ADDM discovering data in CMDB.

       

      Issue is that same CI (ComputerSystem) is discovered and treated as two different CIs in production dataset.

       

      CIs are processed in two separate datasets MS.SCCM and BMC.ADDM and then reconciled to golden dataset i.e. BMC.ASSET.

       

      What would be the best approach to remove this redundancy?

       

      I know this can be achieved by creating custom reconciliation Job but these CIs are processed to Production dataset as there are some minor data level differences in both of them cause by discovery tools SCCM and ADDM although both of them are same CI.

       

      Can somebody please suggest or help.

       

      Thanks in advance.

       

       

      Prasad,