11 Replies Latest reply on Jan 10, 2016 10:50 AM by JAYENDRA SAXENA

    Unable to find Objects in CMDB. ERROR (120121): Dataset is not found

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      ADDM V10.1 after restarting Cluster Services,  ADDM is not able to sync the Data to CMDB V8.1

      Need help to find probable cause , all suggestions are welcome

       

      Below is the ADDM CMDB Sync log snippet

       

      RequestProcessor-31: 2016-01-08 04:56:58,426: com.tideway.integrations.cmdbsync.CMDBSyncProvider: ERROR: Sync of cnwpipfil09: A fatal error occurred during the sync transaction.

      1. com.tideway.integrations.cmdbsync.exception.CMDBAccessException: Unable to find Objects in CMDB.

      at com.tideway.integrations.cmdbsync.provider.atrium76.Atrium76Connector.runLookupQuery(Atrium76Connector.java:1839)

      at com.tideway.integrations.cmdbsync.provider.atrium76.Atrium76Connector.lookupByAttribute(Atrium76Connector.java:717)

      at com.tideway.integrations.cmdbsync.provider.atrium76.Atrium76GraphQuery.lookupSingleNode(Atrium76GraphQuery.java:706)

      at com.tideway.integrations.cmdbsync.provider.atrium76.Atrium76GraphQuery.lookupSingleNode(Atrium76GraphQuery.java:663)

      at com.tideway.integrations.cmdbsync.provider.atrium76.Atrium76GraphQuery.executeQuery(Atrium76GraphQuery.java:154)

      at com.tideway.integrations.cmdbsync.provider.general.SyncProvider.sync(SyncProvider.java:127)

      at com.tideway.integrations.cmdbsync.CMDBSyncProvider.sync(CMDBSyncProvider.java:361)

      at CMDBSyncCORBA.GraphSyncPOA._invoke(GraphSyncPOA.java:90)

      at org.jacorb.poa.RequestProcessor.invokeOperation(RequestProcessor.java:297)

      at org.jacorb.poa.RequestProcessor.process(RequestProcessor.java:591)

      at org.jacorb.poa.RequestProcessor.run(RequestProcessor.java:734)

      Caused by: ERROR (120121): Dataset is not found.; SCB.ADDM10

      at com.bmc.cmdb.api.CMDBProxyJRpcBase.verifyStatus(Unknown Source)

      at com.bmc.cmdb.api.CMDBProxyJRpcBase.cmdbCall(Unknown Source)

      at com.bmc.cmdb.api.CMDBProxyJRpcBase.cmdbCall(Unknown Source)

      at com.bmc.cmdb.api.CMDBProxy.CMDBGetListInstance(Unknown Source)

      at com.bmc.cmdb.api.CMDBProxy.CMDBGetListInstanceWithAttributes1(Unknown Source)

      at com.bmc.cmdb.api.CMDBInstance.findObjects(Unknown Source)

      at com.tideway.integrations.cmdbsync.provider.atrium76.Atrium76Connector.runLookupQuery(Atrium76Connector.java:1830)

       

      Thanks,

      Jayendra Saxena