Does this package requires a reboot of the server to reflect?
Also, please check/upload bldeploy-xxxx.log and bltargetjobmanager-xxx.log under <RSCD_INSTALL_DIR>/Transactions/log from the server.
Sometimes we make mistake in placing the commands in undo box instead of
the command box in package.
Please do check that as well..
On Dec 31, 2015 4:50 PM, "Santhosh Kurimilla" <email@example.com>
Also can you export the blpackage and export here?
are you also adding external command in the blpackage to install these components?
This package doesn't require any reboot of the server.Even though , I have checked after reboot.
Also, I am not adding any external command in the blpackage to install.
Attaching the exported blpackage here is not possible as it's of large size.I am just adding the install able files for the Net Back Up client and no external command is attached.
As a minimum troubleshooting requirement, please upload bldeploy-xxxx.log under <RSCD_INSTALL_DIR>/Transactions/log from the server. It may not be huge in size. !
Could you please under phase options untick "Register COM components" and also "unregister COM components on delete" and try running job again as I cannot see error in deploy log but maybe potential problems with registration of COM components. I presume when you install this manually with same user your role is mapped this works?
By looking at the start and end time of the Commit stage, it seems the installation did not even occur.
12/29/15 18:27:30.296 DEBUG bldeploy - Full command line C:\Program Files\BMC Software\BladeLogic\RSCD\sbin\bldeploy.exe 818b02fa519936de819a084f8bbb9381 -N=/temp/stage/2abf2beccb203fc4a46654b759894851 -P=172.24.47.12 -Q=params.txt -PKG=NetBackUp_Installer_7.6_32Bit-102845.1 -V2 -RegAllCOM -UnregAllCOM -TreatLockedAsErr -js0 -jr1 -jc0
12/29/15 18:27:30.296 DEBUG bldeploy - Resetting username size to 4096
12/29/15 18:27:30.296 DEBUG bldeploy - GetUserNameExA failed for NameUserPrincipal re-attempting GetUserNameA: (1332 No mapping between account names and security IDs was done.)
12/29/15 18:27:30.296 DEBUG bldeploy - Running as User: BladeLogicRSCD
12/29/15 18:27:32.671 DEBUG bldeploy - [1.13][C:/tmp/stage/NetBackup 7.6/x86/VxSetup.ini] setFileTime for /C/tmp/stage/NetBackup 7.6/x86 after creating /C/tmp/stage/NetBackup 7.6/x86/VxSetup.ini returned 0
12/29/15 18:27:32.671 DEBUG bldeploy - File C:/tmp/stage/NetBackup 7.6/x86/VxSetup.ini extension is not dll, exe, or ocx. COM object check is skipped
12/29/15 18:27:32.671 DEBUG bldeploy - [1.13][C:/tmp/stage/NetBackup 7.6/x86/VxSetup.ini] Success adding file C:/tmp/stage/NetBackup 7.6/x86/VxSetup.ini.
12/29/15 18:27:32.687 DEBUG bldeploy - Package items were processed
12/29/15 18:27:32.687 INFO bldeploy - Apply Succeeded
As per the below message, it seems your job may require to disable 'Register COM Objects'. Please try running the job with No 'Register COM Objects' option and check the result.
12/29/15 18:27:31.734 DEBUG bldeploy - Mapped file is not a COM exe
12/29/15 18:27:31.734 DEBUG bldeploy - File C:/tmp/stage/NetBackup 7.6/x86/Setup.exe is not COM. No registration made
12/29/15 18:27:31.734 DEBUG bldeploy - [1.8][C:/tmp/stage/NetBackup 7.6/x86/Setup.exe] Success adding file C:/tmp/stage/NetBackup 7.6/x86/Setup.exe.
The COM message is still there:
12/31/15 19:25:12.203 DEBUG bldeploy - Mapped file is not a COM exe
12/31/15 19:25:12.203 DEBUG bldeploy - File C:/tmp/stage/NetBackup 7.6/x86/Setup.exe is not COM. No registration made
12/31/15 19:25:12.203 DEBUG bldeploy - [1.8][C:/tmp/stage/NetBackup 7.6/x86/Setup.exe] CopyFileW: SRC=C:\temp\stage\2abf2beccb203fc4a46654b759894851\0200c791915c6ed38a83710771ee7deb14495714530961582961160 DST=C:/tmp/stage/NetBackup 7.6/x86/Setup.exe
Can you please confirm the way you added the installable in the Depot (as Custom Software) and to the BLPackage?
If possible try running the same installer on the server manually and check the result.
if you dont add any external command how will you get the software execute on the target machine?
Please write the command to install the package.else just the package will be copied on the target machine
Santosh she is just copying the file and not executing it on the target machine.
If the installable is added as Custom Software and with Install command, it should be ok without Pre/Post or external commands.
Also, is the installable built/packaged by any other (Application Packaging) utility?
yeah agree to the point, but i dont see in this specificone
can you share the screenshot of the package? and its dependencies associated to it?
Hi Santhosh & Soundappan,
I have created the job using Custom software where the install command is as below:
cd C:\tmp\stage\NetBackup 7.6\x86
choice /D y /T 300
del /Q /S /F C:\tmp\stage\*
Please check if this is correct.
When I am running this job with custom software, the job is continuously running without any output.
PFA the screenshot for the job created, let me know if anything is missing?
screenshot1.docx 46.9 K