Hi As per the below links it won't be an direct upgrade. You will have to upgrade to latest service pack version of 8.5 or 8.6 first.
The ready made PDF (dated September 24, 2015) is out of date.
I have alerted the doc team.
Meanwhile, please refer to the current version of that page here:
When i checked this link, it says i need to upgrade to BL 8.6.01 first from 8.3.02 and then i can upgrade to 8.7. But when i checked same thing with BMC Customer Support, i got below reply.
From: Customer Support [mailto:email@example.com]
Sent: Tuesday, December 29, 2015 16:58
00053474-Clarification regarding Upgrade from v8.3.02 to v8.7.00.
Apologies for any misunderstanding.
Yes, after discussion with our next level, they suggested to first upgrade your current environment 8.3.02 to "8.5.01 Patch5" then upgrade it to "8.7.00".
Please let us know in case of any issues or concerns.
You have a great day!!
Can you please confirm me correct path to upgrade Bladelogic from ver 8.3.02 to 8.7.
To upgrade from 8.3.02 you must first upgrade to 8.5.xx or 8.6.xx and then to 8.7 as described in all current documents.
The out-dated ready-made PDF (BMC Server Automation 8.7 September 24, 2015) will be updated soon
I have requested the tech writers to correct/clarify the upgrade path information on this page: https://docs.bmc.com/docs/display/public/bsadoc/Walkthrough%3A+Upgrading+to+version+8.7+for+Microsoft+Windows+and+Linux
The correct paths are:
< 8.3 => 8.5 then 8.7
= 8.3 => 8.5 or 8.6 then 8.7
> 8.3 => Direct to 8.7
Thanks for clarification Jim. So which one you will suggest here
8.3.02 -> 8.5 SP5 -> 8.7
8.3.02 -> 8.6.01 -> 8.7
It shouldn't matter, so use whichever path you want.
In the absence of any other advice, my personal approach would be 8.3.02 -> 8.6.01 -> 8.7 as this offers the option of the UPI right from the start.
You may wish to use the AMIGO program: BMC AMIGO Program Overview - BMC
Yes I also agree with Jim as from BSA 8.6 we are utilizing UPI, so you could potentially save a lot of time and use UPI for easier upgrade if your appservers/agents are not installed locally. This should reduce the time needed for preparation of upgrade.