C. The 'BladeLogicRSCD' user might be locked or not present in the local
C1. If the target server has Windows OS, delete the BladeLogicRSCD
user (if exists) and restart the RSCD Agent service. If the service is
started, the BladeLogicRSCD user will be created automatically.
C2. If the target server has non-windows OS, check the user if it
is locked/disabled. (net user BladeLogicRSCD /delete)
net user BladeLogicRSCD | findstr "active"
D. The local user to which the Agent is mapped may be locked or not
present (The username given in the Server Import form):
D1. Check if the user account exists
D2. Check if the user account is not locked / disabled
D3. Check if the user account is part of Administrator group /
Super user group
D4. Check if you are able to login to this server with this user's
for /f "tokens=2* delims==" %h in ('findstr "BLAdmins:"
c:\windows\rsc\users.local') do @echo Admin User Account: %h & @net
user %h | findstr "active" & net user %h | findstr "Group"
E. The ACLs/Permission Issue:
E1. Copy the exports, secure, users, and users.local file
(Windows-C:\windows\rsc; Unix/Linux- /usr/lib/rsc) from a working
server, and replace them on the problematic server.
type c:\windows\rsc\secure & type c:\windows\rsc\exports & type
F. Network Issue:
F1. Check if the DNS server has a proper entry for this server
pointing to the correct IP. nslookup from the DNS server against the
target to confirm.
for /f "usebackq" %i in (`hostname`) do @nslookup %i
G. The port 4750 (default port used by BLAgent) may be blocked:
G1. Check if port 4750 is allowed in the system's firewall setting.
(Could be Windows Firewall / IP Tables / any other)
G2. Use netstat command and confirm if 4750 is in the listening state.
G3. From a server belonging to a different subnet, telnet to this
server on port 4750. (Ex: telnet problematicserver 4750)
netstat -an | findstr 4750
Please check the admin account user which is set on target server under "local users" and update the same under users.local file.
Could you please share rscd.log from target server and exports, secure, users and users.local files. I am sure we will find reasons there.
Thanks all for the reply!!
Since the local admin account was missing from the server so the error was reflecting.It been added and issue is now resolved:-)