6 Replies Latest reply on Nov 26, 2015 4:36 AM by Matthias Hoffmann

    Can I delete a ChangeRequest?

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      We have a ChangeRequest in status "closed" with a linked Incident, a linked CI and a workdetail.

      One of our ChangeManager asked me to delete this CR because of a wrong content. I do not know exactly whats wrong with it....

       

      Now I´m a little bit unsure, if I can delete the CR with linked elements...

      What is the best practise in this case? I think it is absolutly normal that users asking for that, so I want a secure solution. If possible.

       

      I am a beginner in Remedy, so thank you very much for a little help from professionals

      And sorry for my bad english...

       

      Version 8.1.02 201408260235

       

       

      Thanks in advance!

      Regards,

      Matthias