What is the status of your custom class in class manager? It should be 'Active' and there should be class entry in OBJSTR:Class form. Search this form with your custom class name and check if record exists with not null instance id.
[Please capture API+Filter logs and reproduce this error message].
i have checked in OBJSTR:Class form my custom class is in active state and i records are saved with different instance ID.I have taken logs of filter,Sql and API its not showing any error or fail process.
Can you tell me the Steps for Normalization on custom classes.
Ok, Go to Normalization console-> Edit Configuration. It will open Configuration editor.
Go to "Class Configuration tab" (2nd tab)-> click new and add your class. Save the changes.
I have registered my custom class in class configuration tab also.I have checked form SHR:SchemaNames form their also entry exists.
I have the same problem... I saw that if you create a custom class with other Namespace, in OBJSTR:Class, the classname's value is the name of the class, for example, CUSTOMCLASS, and the classid's value is the name of the namespace, plus, the classnames's value, for exemplo, NEWNAMESPACE:CUSTOMCLASS.
At the Mapping Catalog in Normalization, the menu uses the classname value and search for classid fields, because this, we received this error.
Probably I will open a new support ticket in BMC to solve this problem.