11 Replies Latest reply on Nov 20, 2015 1:37 PM by Bill Robinson

    Job status detail gone after upgrading target agent from 7.6 to 8.6

    Chad Johnson

      This is quite odd, but recently we upgraded the rscd agent on an AIX server from 7.6 to 8.6.  In doing so, jobs no longer contain the same detail.

       

      Basically we are missing the job "Item ID" number and any of the additional information provided when setting "Logging Level" to "All Information" in the job.

       

      Both executions are against the same server, using the exact same job.  No changes have been made to the job settings but for some reason we now lose information in the gui.

       

      Any idea what may be going on here?

       

      Here is the detail in the job status (via gui) using the 7.6 agent:

      Info 11/19/2015 08:40:54 Deploy Apply Job (Pre-Execute):SCOM Check and create free space; Server:orafinpp01;  PkgID:"42692a7c-7aee-4b39-9cc0-c3c34703c3b9-598838.9"; UUID:79e0784cefeb34d6beba0e377dbcbc84 

      Info 11/19/2015 08:40:54 Started running the deploy step job 'SCOM Check and create free space->SCOM Check and create free space' on application server 'imcltblapp01'(1) against target server 'orafinpp01' 

      Info 11/19/2015 08:42:01 Package 79e0784cefeb34d6beba0e377dbcbc84 started 

      Info 11/19/2015 08:42:03 Package 79e0784cefeb34d6beba0e377dbcbc84 initialized, entering wait queue for processing 

      Info 11/19/2015 08:42:07 Package 79e0784cefeb34d6beba0e377dbcbc84 processing instructions 

      Error 11/19/2015 08:42:07 Application terminated unexpectedly 

      Info 11/19/2015 08:42:09 exitCode = -5005 (Application terminated unexpectedly) 

      Info 11/19/2015 08:42:22 Deployment job not in single-job mode. Reboot and single-user mode is not allowed

      (Time in agent's deploy log:: 11/19/2015 08:41:31) 

      Info 11/19/2015 08:42:22 Bldeploy 79e0784cefeb34d6beba0e377dbcbc84 started using file /var/tmp/stage/79e0784cefeb34d6beba0e377dbcbc84/bldeploy.xml with rollback directory /usr/nsh/Transactions/79e0784cefeb34d6beba0e377dbcbc84

      (Time in agent's deploy log:: 11/19/2015 08:41:41) 

      Info 11/19/2015 08:42:22 Starting apply

      (Time in agent's deploy log:: 11/19/2015 08:41:41) 

      Info 11/19/2015 08:42:22 Processing asset BLPACKAGE (Time in agent's deploy log:: 11/19/2015 08:41:41) 0

      Info 11/19/2015 08:42:22 Processing asset EXTERNALCMD (Time in agent's deploy log:: 11/19/2015 08:41:41) 1

      Info 11/19/2015 08:42:22 Executing command: "VAR_PADMEM=850 # Mandatory free space (MB) in var or we bail out. VAR_FREEMEM=$(df -mP /var | tail -1 | awk '{print $4}' | sed 's/\.//g') OS=$(uname -s)  if [ "${VAR_FREEMEM}" -lt "${VAR_PADMEM}" ] then  case ${OS} in Linux) ROOT=$(lvs | grep root | awk '{print $2}') if [ -z ${ROOT} ] then   echo "Could not find the root volume!  Exiting!"   exit 99 fi  AVAIL_SPACE=$(vgs --units m | grep ${ROOT} | awk '{print $7}' | sed 's/m$//g' | cut -f1 -d.) if [ "${AVAIL_SPACE}" -lt "${VAR_PADMEM}" ] then     echo "Only ${AVAIL_SPACE} is available.  This is less than the rquired ${VAR_PADMEM} required."     exit 98 fi  echo "Extending /var by ${VAR_PADMEM}MB" lvextend -L +850M /dev/${ROOT}/lv_var || exit 97 resize2fs /dev/${ROOT}/lv_var  || exit 96       VAR_FREEMEM=$(df -mP /var | tail -1 | awk '{print $4}' | sed 's/\.//g')      if [ "${VAR_FREEMEM}" -lt "${VAR_PADMEM}" ]      then        echo "Not enough free space in /var to install."        echo "Only ${VAR_FREEMEM} MB available!"        echo "Exiting without taking any actions"        exit 1      fi ;; AIX)     echo "Extending /var by ${VAR_PADMEM}MB"     chfs -a size=+850M /var      VAR_FREEMEM=$(df -mP /var | tail -1 | awk '{print $4}' | sed 's/\.//g')      if [ "${VAR_FREEMEM}" -lt "${VAR_PADMEM}" ]      then        echo "Not enough free space in /var to install."        echo "Only ${VAR_FREEMEM} MB available!"        echo "Exiting without taking any actions"        exit 1      fi ;; esac else     echo "/var has sufficient free space."     exit 0 fi" (Time in agent's deploy log:: 11/19/2015 08:41:41) 1

      Info 11/19/2015 08:42:22 [stdout: 1]  /var has sufficient free space. (Time in agent's deploy log:: 11/19/2015 08:41:41) 1

      Error 11/19/2015 08:42:22 APPLY failed for server orafinpp01. Exit code = -5005 

      Info 11/19/2015 08:42:22 The job 'SCOM Check and create free space->SCOM Check and create free space' has failed on server orafinpp01 

       

      Here is the gui information for the same job on the same target after upgrading to the 8.6 agent:

      Info 11/19/2015 08:40:54 Deploy Apply Job (Pre-Execute):SCOM Check and create free space; Server:orafinpp01;  PkgID:"42692a7c-7aee-4b39-9cc0-c3c34703c3b9-598838.9"; UUID:79e0784cefeb34d6beba0e377dbcbc84 

      Info 11/19/2015 08:40:54 Started running the deploy step job 'SCOM Check and create free space->SCOM Check and create free space' on application server 'imcltblapp01'(1) against target server 'orafinpp01' 

      Info 11/19/2015 08:42:01 Package 79e0784cefeb34d6beba0e377dbcbc84 started 

      Info 11/19/2015 08:42:03 Package 79e0784cefeb34d6beba0e377dbcbc84 initialized, entering wait queue for processing 

      Info 11/19/2015 08:42:07 Package 79e0784cefeb34d6beba0e377dbcbc84 processing instructions 

      Error 11/19/2015 08:42:07 Application terminated unexpectedly 

      Info 11/19/2015 08:42:09 exitCode = -5005 (Application terminated unexpectedly) 

      Info 11/19/2015 08:42:22 Deployment job not in single-job mode. Reboot and single-user mode is not allowed

      (Time in agent's deploy log:: 11/19/2015 08:41:31) 

      Info 11/19/2015 08:42:22 Bldeploy 79e0784cefeb34d6beba0e377dbcbc84 started using file /var/tmp/stage/79e0784cefeb34d6beba0e377dbcbc84/bldeploy.xml with rollback directory /usr/nsh/Transactions/79e0784cefeb34d6beba0e377dbcbc84

      (Time in agent's deploy log:: 11/19/2015 08:41:41) 

      Info 11/19/2015 08:42:22 Starting apply

      (Time in agent's deploy log:: 11/19/2015 08:41:41) 

      Info 11/19/2015 08:42:22 Processing asset BLPACKAGE (Time in agent's deploy log:: 11/19/2015 08:41:41) 0

      Info 11/19/2015 08:42:22 Processing asset EXTERNALCMD (Time in agent's deploy log:: 11/19/2015 08:41:41) 1

      Info 11/19/2015 08:42:22 Executing command: "VAR_PADMEM=850 # Mandatory free space (MB) in var or we bail out. VAR_FREEMEM=$(df -mP /var | tail -1 | awk '{print $4}' | sed 's/\.//g') OS=$(uname -s)  if [ "${VAR_FREEMEM}" -lt "${VAR_PADMEM}" ] then  case ${OS} in Linux) ROOT=$(lvs | grep root | awk '{print $2}') if [ -z ${ROOT} ] then   echo "Could not find the root volume!  Exiting!"   exit 99 fi  AVAIL_SPACE=$(vgs --units m | grep ${ROOT} | awk '{print $7}' | sed 's/m$//g' | cut -f1 -d.) if [ "${AVAIL_SPACE}" -lt "${VAR_PADMEM}" ] then     echo "Only ${AVAIL_SPACE} is available.  This is less than the rquired ${VAR_PADMEM} required."     exit 98 fi  echo "Extending /var by ${VAR_PADMEM}MB" lvextend -L +850M /dev/${ROOT}/lv_var || exit 97 resize2fs /dev/${ROOT}/lv_var  || exit 96       VAR_FREEMEM=$(df -mP /var | tail -1 | awk '{print $4}' | sed 's/\.//g')      if [ "${VAR_FREEMEM}" -lt "${VAR_PADMEM}" ]      then        echo "Not enough free space in /var to install."        echo "Only ${VAR_FREEMEM} MB available!"        echo "Exiting without taking any actions"        exit 1      fi ;; AIX)     echo "Extending /var by ${VAR_PADMEM}MB"     chfs -a size=+850M /var      VAR_FREEMEM=$(df -mP /var | tail -1 | awk '{print $4}' | sed 's/\.//g')      if [ "${VAR_FREEMEM}" -lt "${VAR_PADMEM}" ]      then        echo "Not enough free space in /var to install."        echo "Only ${VAR_FREEMEM} MB available!"        echo "Exiting without taking any actions"        exit 1      fi ;; esac else     echo "/var has sufficient free space."     exit 0 fi" (Time in agent's deploy log:: 11/19/2015 08:41:41) 1

      Info 11/19/2015 08:42:22 [stdout: 1]  /var has sufficient free space. (Time in agent's deploy log:: 11/19/2015 08:41:41) 1

      Error 11/19/2015 08:42:22 APPLY failed for server orafinpp01. Exit code = -5005 

      Info 11/19/2015 08:42:22 The job 'SCOM Check and create free space->SCOM Check and create free space' has failed on server orafinpp01