1 Reply Latest reply on Dec 11, 2015 12:24 PM by martine lamothe

    Request Entry - On behalf Of



      Is the 'on behalf of' feature within ROD configuration ? I would like this feature to only be available to a subset of users rather than it being systemwide.



        • 1. Re: Request Entry - On behalf Of
          martine lamothe

          Hi Julian,


          I am using RoD 8.1 and have setup request On Behalf O at the support group level allowing only those within the group to request for other users. Access to the configuration is done in the administrator console --> Application Administration Console --> Custom Configuration --> Service Request Management --> Entitlement --> On Behalf Of Management

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