1 2 Previous Next 18 Replies Latest reply on Nov 30, 2017 2:03 PM by Vern Meyer

    FootPrints Administrator Companion Tool (FACT) now available!

    Nicolas Roome

      Hi everyone! I'm pleased to announce we now have available a small tool to help with database documentation. After seeing several requests within the community and via private email for scripts to retrieve an overview of their Footprints 12 database, RjR Innovations has created an easy to use tool that helps bring several pieces of information together from the connected FootPrints system into a CSV file or a data table.

       

      This is useful when designing new business processes, learning your back-end database, using web service integration, performing back-end data imports (such as item relationships) and viewing current license usage.

       

      For more information and to access the free download file, please click here:

      http://www.rjrinnovations.com/products/itsm-database-documentation-tool/

       

      Instructions to use the tool:

       

      1. Ensure the SQL Browser service is running on the SQL server

      2. Extract the ZIP file (to your database server preferred or to your workstation)

      3. Run the executable and accept the EULA

      4. On the main screen, first enter your SQL Server credentials (sa or other) and then hit the drop down on server to get a list of available servers. (if your server doesn't show up you can enter it manually)

      5. Enjoy!

       

      [edit Nov 2016]

      Updated to change the title name to reflect the new tool name: FootPrints Administrator Companion Tool (FACT)

        1 2 Previous Next