1 2 Previous Next 18 Replies Latest reply on Nov 17, 2015 2:04 AM by Alan Cornell

    BladeLogic Dashboard 1.4 install succssful but not working!

    Alan Cornell

      Hi,

       

      Can anyone help please?

       

      We are running BSA 8.5 on Linux RHEL6.5 and have just installed Dashboard 1.4

      Install log below looks okay but the page doesn't work!

       

      Install Log:

       

      [root@XXXXXXXXX BSA_Dashboard-1.4]# nsh configure_dashboard.nsh -U BLAdmin -R BLAdmins -P default

      [Fri Oct 30 20:19:30 GMT 2015] Created /u01/app/bladelogic/BMC_Dashboard/BSA_Dashboard-1.4/files/output.log

      [Fri Oct 30 20:19:30 GMT 2015] ################### SCRIPT RUN AT Fri Oct 30 20:19:30 GMT 2015 - LOG START ###################

      [Fri Oct 30 20:19:34 GMT 2015] Found profile: default

      [Fri Oct 30 20:19:39 GMT 2015] BSA Version: 8501

      Enter password for the user BLAdmin: [Fri Oct 30 20:19:42 GMT 2015] Acquiring Credentials...

      [Fri Oct 30 20:19:57 GMT 2015] Acquired Credentials

      [Fri Oct 30 20:19:57 GMT 2015] Trying to connect to Appserver as configured by the credentials provided, please wait ...

      [Fri Oct 30 20:20:06 GMT 2015] Connected to Application Server

      [Fri Oct 30 20:20:06 GMT 2015] Set JAVA_HOME: /u01/app/bladelogic/NSH/br/java

      [Fri Oct 30 20:20:06 GMT 2015] Warning : BDSSA Server not specified. BDSSA and value dashboard reports will not be generated

      [Fri Oct 30 20:20:08 GMT 2015] Adding BSA Dashboard Script to Depot

      [Fri Oct 30 20:20:12 GMT 2015] Created NSH Script: /BMC Maintenance/BSA Dashboard Script

      [Fri Oct 30 20:20:13 GMT 2015] Added Parameter: BLUser to NSH Script: /BMC Maintenance/BSA Dashboard Script

      [Fri Oct 30 20:20:13 GMT 2015] Added Parameter: BLRole to NSH Script: /BMC Maintenance/BSA Dashboard Script

      [Fri Oct 30 20:20:13 GMT 2015] Added Parameter: BLPassword to NSH Script: /BMC Maintenance/BSA Dashboard Script

      [Fri Oct 30 20:20:13 GMT 2015] Added Parameter: BLProfile to NSH Script: /BMC Maintenance/BSA Dashboard Script

      [Fri Oct 30 20:20:14 GMT 2015] Added Parameter: Retention to NSH Script: /BMC Maintenance/BSA Dashboard Script

      [Fri Oct 30 20:20:14 GMT 2015] Added Parameter: SendEmailAlerts to NSH Script: /BMC Maintenance/BSA Dashboard Script

      [Fri Oct 30 20:20:14 GMT 2015] Added Parameter: FromEmailId to NSH Script: /BMC Maintenance/BSA Dashboard Script

      [Fri Oct 30 20:20:14 GMT 2015] Added Parameter: ToEmailId to NSH Script: /BMC Maintenance/BSA Dashboard Script

      [Fri Oct 30 20:20:14 GMT 2015] Added Parameter: BdssaServer to NSH Script: /BMC Maintenance/BSA Dashboard Script

      [Fri Oct 30 20:20:15 GMT 2015] Added Parameter: h to NSH Script: /BMC Maintenance/BSA Dashboard Script

      [Fri Oct 30 20:20:15 GMT 2015] The NSH Script: BSA Dashboard Script added to depot.

      [Fri Oct 30 20:20:17 GMT 2015] Creating the NSH Script Job : BSA Dashboard Job

      [Fri Oct 30 20:20:18 GMT 2015] Created DBKey:SJobModelKeyImpl:2020068-1-6497360

      [Fri Oct 30 20:20:18 GMT 2015] The NSH Script Job: /BMC Maintenance/BSA Dashboard Job is created with daily schedule.

      [Fri Oct 30 20:20:18 GMT 2015] Configuring File Server...

      [Fri Oct 30 20:20:29 GMT 2015] File Server Path: //localhost/u01/app/bladelogic/storage/

      [Fri Oct 30 20:20:29 GMT 2015] Created //localhost/u01/app/bladelogic/storage/dashboard/reports

      [Fri Oct 30 20:20:30 GMT 2015] Dashboard zip copied successfully.

      [Fri Oct 30 20:20:30 GMT 2015] Tomcat zip is extracted successfully.

      [Fri Oct 30 20:20:30 GMT 2015] Created Tomcat Temp directory.

      Please provide a directory to extract Tomcat (use the NSH-style path): /u01/app/bladelogic/NSH

      Extract the Dashboard Tomcat instance into /u01/app/bladelogic/NSH/Tomcat (y/n)?: y

      [Fri Oct 30 20:20:56 GMT 2015] Installing Tomcat to /u01/app/bladelogic/NSH/Tomcat...

      Do you want Tomcat to start on boot Tomcat (y/n)?: y

      Starting tomcat

      Using CATALINA_BASE:   /u01/app/bladelogic/NSH/Tomcat

      Using CATALINA_HOME:   /u01/app/bladelogic/NSH/Tomcat

      Using CATALINA_TMPDIR: /u01/app/bladelogic/NSH/Tomcat/temp

      Using JRE_HOME:        /u01/app/bladelogic/NSH/br/java

      Using CLASSPATH:       /u01/app/bladelogic/NSH/Tomcat/bin/bootstrap.jar

      [Fri Oct 30 20:21:01 GMT 2015] If blcred has never run as the Tomcat user, please run a blcred cert -add appserver:port -protocol tls command once as the Tomcat user to cache the appserver certificate

      [Fri Oct 30 20:21:01 GMT 2015] Tomcat started successfully.

      [Fri Oct 30 20:21:01 GMT 2015] Executing the NSH Script job : BSA Dashboard Job

      [Fri Oct 30 20:21:11 GMT 2015] Please access dashboard reports from URL : http://XXXXXXXXXXX:8080/dashboard

      [root@XXXXXXXXXX BSA_Dashboard-1.4]#

       

      I ran blcred as the Tomcat user but ceritcate is rejected see:

       

      bash-4.1$ ./blcred cert -add -host XXXXXXXXXX:8080 -protocol tls

      Rejected the certificate from XXXXXXXXXX:8080

       

      Would that stop it working?

       

      Also, not sure I responded correctly to the Tomcat directory location?

      It says use NSH-style path but I'm not sure what that means so I responded with /u01/app/bladelogic/NSH

      I'm new to BL  :-(

       

      catalina.out looks okay see:

       

      Nov 13, 2015 12:17:51 PM org.apache.catalina.core.AprLifecycleListener init

      INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: /usr/java/packages/lib/amd64:/usr/lib64:/lib64:/lib:/usr/lib

      Nov 13, 2015 12:25:52 PM org.apache.coyote.http11.Http11Protocol init

      INFO: Initializing Coyote HTTP/1.1 on http-8080

      Nov 13, 2015 12:25:52 PM org.apache.catalina.startup.Catalina load

      INFO: Initialization processed in 480692 ms

      Nov 13, 2015 12:25:52 PM org.apache.catalina.core.StandardService start

      INFO: Starting service Catalina

      Nov 13, 2015 12:25:52 PM org.apache.catalina.core.StandardEngine start

      INFO: Starting Servlet Engine: Apache Tomcat/6.0.39

      Nov 13, 2015 12:25:52 PM org.apache.catalina.startup.HostConfig deployDirectory

      INFO: Deploying web application directory dashboard

      Nov 13, 2015 12:25:52 PM org.apache.coyote.http11.Http11Protocol start

      INFO: Starting Coyote HTTP/1.1 on http-8080

      Nov 13, 2015 12:25:52 PM org.apache.jk.common.ChannelSocket init

      INFO: JK: ajp13 listening on /0.0.0.0:8009

      Nov 13, 2015 12:25:52 PM org.apache.jk.server.JkMain start

      INFO: Jk running ID=0 time=0/16  config=null

      Nov 13, 2015 12:25:52 PM org.apache.catalina.startup.Catalina start

      INFO: Server startup in 356 ms

      Nov 13, 2015 1:13:09 PM com.bladelogic.webservices.dashboard.DashboardServlet executeWithAuth

      INFO: cmd: uname -s

       

       

      And I don't see any errors in the RSCD log.

       

      Reckon I'm missing something basic!

       

      Thanks in advance to any ideas.  :-)

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