0 Replies Latest reply on Nov 13, 2015 1:17 AM by Savitha Ramaswamy

    blcoserver.exe using 96% of CPU on Virtual Center server

    Savitha Ramaswamy

      We have observed one of our Virtual center servers using 96% of CPU for blcoserver.exe process.

      After killing the process blcoserver from task manager and restating the RSCDsvc service fixed the issue.

       

      Here is the log that I see in rscdsvc.log when the incident happened. Did anyone come across this issue?

       

      11/12/15 18:24:08.892 ERROR    rscdsvc - ManageAgent: Agent down hard thread(20380320)

      11/12/15 18:24:08.953 ERROR    rscdsvc - ManageAgent: Agent being restarted - count=1

      11/12/15 18:24:17.499 INFO     rscdsvc - HandleAgentStart: Agent process started ("C:\Program Files\BMC Software\Blad

      eLogic\RSCD\/RSCD.exe" -r -R)

      11/12/15 18:25:16.076 ERROR    rscdsvc -  <servernmae> 1460 SYSTEM (Not_available): (Not_available): ACNP_Open: No Age

      nt Control Pipe detected, Service manager cannot control agent: The system cannot find the file specified.

      11/12/15 18:25:16.077 ERROR    rscdsvc - HandleAgentStart: Agent process may have failed to start, Check for Agent hu

      ng processes or Agent resources still in use, consier reboot

      11/12/15 19:22:39.848 INFO     rscdsvc - CRSCDsvc::OnStop: Recv SERVICE_CONTROL_STOP

      11/12/15 19:22:41.227 INFO     rscdsvc - ManageAgent: RCVD shutdown signal

      11/12/15 19:22:41.227 INFO     rscdsvc - ManageAgent: RSCD service stopping by request

      11/12/15 19:22:45.123 ERROR    rscdsvc -  <servernmae> 1460 SYSTEM (Not_available): (Not_available): ACNP_KillAgent: W

      rite of Agent stop message failed, Agent may hang, Consider reboot: err="The pipe is being closed.  "

      11/12/15 19:23:19.913 INFO     rscdsvc - RSCDsvc::Run: Service stopped

      11/12/15 19:58:57.943 INFO     rscdsvc - HandleAgentStart: Agent process started ("C:\Program Files\BMC Software\Blad

      eLogic\RSCD\/RSCD.exe")

       

      Bl agent version is  8.3.02.332