Our customers also started complaining about strange behavior like you described with Midtier 7.6.04 SP4 and SP5.
It was related to Microsoft security updates impacting Java scripts on web sites.
We recommended our customers to upgrade their Midtier (only Midtier) to 8.1.02 and these issues has all been fixed.
You could even go as far as upgrading Mid-Tier to 9.x, latest service pack....
Thanks a Luciano,
Interesting. Very strange that the day it occurs, we have receive lot of
microsoft security patch update.
Do you know which update it is? Which KB?
Thanks again for you quick reply.
2015-10-08 16:09 GMT-04:00 Luciano Muller Nicoletti < email@example.com > :
IS ANYONE ALRADY GET STRANGE BEHAVIOR WITH REMEDY MID-TIER WHERE SOMETIME IT
PROMPTS YOU TO DOWNLOAD A FILE OR YOU CAN NOT CLICK ON A DIALOG WINDOW
réponse de Luciano Muller Nicoletti dans French BMC User Group - Afficher la discussion complète
There was a pinned post on Remedy AR System space about this Microsoft security patches issue, but for an unknown reason they unpinned it...
One of the most important patch was MS15-032 / KB3038314 : Cumulative security update for Internet Explorer: April 14, 2015