8.6.00.216 is 8.6 Patch1. 8.6.01.66 is 8.6 SP1.
The reports should be on the file server, what’s in the file server rscd log when you try and load the dashboard page ?
Thanks for the correction to the versions. Looks like I'm behind a little bit. That might be part of the problem.
I don't see anything in the rscd.log. The files and directories that are served by the Tomcat service from br/deployments/default/tomcat... directory are also on the file server. Both, the file server and tomcat, reports/YYYY-MM-DD-HH-MM-SS directories are identical. My understanding is that if the latest report directory is not in the WEB-INF/reports tomcat directory then it is copied from the file server. In my case, both the tomcat server and the file server are on the same server.
I’m not sure if there were any issues w/ the dashboard in p1 or not. you could try setting the rscd log on the file server agent to debug and see if you see anything when you hit the main dashboard url (server:9843/dashboard)
This may be one of those things we will never know the exact cause or what fixed it. An upgrade to SP1 has fixed whatever the original problem was. Thanks Bill, for pointing out the version strings. I'll give you the correct answer for that.