3 Replies Latest reply on Aug 22, 2019 3:00 AM by Meyananth Kuppusamy Chellamuthu

    BMC Remedy Integration with CA Spectrum

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      Hi,

       

      We have a requirement where CA Spectrum should directly create Incident Tickets in BMC Remedy. Client team does not want CA Spectrum to be integrated with BPPM and then BPPM to integrate with BMC Remedy for Ticket creation.

       

      Please let us know if any body have come across this type of requirement ?

       

      Request your guidelines/ suggestions/best practices to be followed for this Integration

       

       

      Regards

      Madhu