further to update while checking the BMC Knowledge document it says the below statement, but where do i find it
any one help me out with the screen shot.
To edit a service monitoring rule
- In the Policies display, click the edit icon for the rule you want to change.
- The Edit rule dialog box opens.
- Make the necessary changes to your rule.
- Click OK.
- If necessary, change the precedence of the rule:
- Drag and drop the rule to a new place in the list of rules.
- Click Apply Precedence.
I don't really have an answer for you. From your description, it does not seem to be the Service Monitor that I knew. You need not create Service Monitors. You first create a BIM service or a Self Service service. You get the service monitors automatically when jobs belonging to these services are ordered. For BIM service, you create a BIM job and connect the BIM job to your job flow. For Self Service service, you do it through a Service Definition or a Service Rule that generates service definitions. Service Monitor can be found in your Monitoring domain.