7 Replies Latest reply on Aug 20, 2015 3:26 PM by Bill Robinson

    BSA Dashboard Authentication failure: SRP Authentication Failure

    Cody Dean

      So after upgrading from 8.6P1 to 8.6SP1 our BSA Dashboard Job started failing.  Any ideas or suggestions would be greatly appreciated.   Version file in dasboard directory shows 1.4.36. 

      The log is as follows:


      Info08/04/2015 11:16:23Dashboard tool already exists ! Skipping few steps.
      Info08/04/2015 11:16:23Setting up params...
      Info08/04/2015 11:17:32Using BDSSA host : APPSERVER
      Info08/04/2015 11:17:32Generating Dashboard Reports...
      Info08/04/2015 11:17:32Loading Configuration Settings ...
      Info08/04/2015 11:17:37Setting driverName
      Info08/04/2015 11:17:42Setting connectionURL
      Info08/04/2015 11:17:47Setting username
      Info08/04/2015 11:17:52Setting password
      Info08/04/2015 11:17:57Setting dbVersion
      Info08/04/2015 11:17:58Setting dbType to sqlserver
      Info08/04/2015 11:17:58Loading DB driver: com.microsoft.sqlserver.jdbc.SQLServerDriver
      Info08/04/2015 11:17:58Establishing connection to the DB
      Info08/04/2015 11:18:01Starting Infra data export...
      Info08/04/2015 11:18:01Query Data export completed
      Info08/04/2015 11:18:01Executing blcred to execute BLCLI
      Info08/04/2015 11:18:06Error while Executing blcred
      Info08/04/2015 11:18:06Authentication failure: SRP Authentication Failure
      Info08/04/2015 11:18:06Dashboard reports generated successfully.
      Info08/04/2015 11:18:10Copying reports to file server...
      Info08/04/2015 11:18:16Reports copied to file server...
      Info08/04/2015 11:18:16Exit Code 0
      Info08/04/2015 11:18:16The job 'BSA Dashboard Job' has succeeded